Steve if you can see crashes before they occur remotely you need to be making more money.
Perhaps Qwest will hire you, we have had some outages on our circuit this quarter and it has been a big PITA. Seriously though, not knowing the entire situation and what is going on, this sounds like an education issue for the boss and the users. Does the boss want to except the loss of productivity, if so, you have to let it go (or find another place to work). Most cases we aren't management and policy setters for privacy type concerns and so if you cant follow what is documented before you, find a place where it isn't an issue (from someone who has left because of bad management policies) BTW Why are they working on stuff all day that can disappear with one crash? Please tell me they save intermittently -troy From: Steve Kelsay [mailto:[EMAIL PROTECTED] Sent: Thursday, June 05, 2008 4:27 PM To: NT System Admin Issues Subject: General question - Logging onto a user's computer I just got reamed for preventing a crash. It irked me, so let me know what you think, or what your policy is. Management simply said "It is not acceptable to log into someone else's computer without their consent." Period. If you see a situation where a crash is about to occur, do you just watch because you are trying to identify who is actually using that workstation at that moment and try to contact them, or do you remote in, displaying a "Netmgr x has remotely connected to your pc" alert box, and resolve the issue before they crash and lose a day's work? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
