I rarely have that problem with Dell. But then again I save quotes I've used in the past and send them along with a re-quote and tell them to reference the attached quote. I've been trying to get some HP pricing for workstations, and here I work through a local reseller for a decent discount. Last quote I had for a PC included 512 MB of memory for Windows Vista business edition. Hellooooooo? We had a good laugh about that one. I agree that sales reps at Dell are a revolving door. I think my agency has been through 6 or so in the last four years. Must be a crappy position. Hence my sending the quote for reference. I think my current Dell rep is named Shemp. The previous were Moe, Larry and Curley. Tom
>>> "Bob Fronk" <[EMAIL PROTECTED]> 7/13/2008 2:07 PM >>> You must have the same Dell rep I have ! Bob Fronk [EMAIL PROTECTED] ( mailto:[EMAIL PROTECTED] ) From:[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Friday, July 11, 2008 4:40 PM To: NT System Admin Issues Subject: OT: Rant: Incorrect quotes from vendors <RANT> Sorry just wanted to vent. For some reason it seems that none of the vendors we deal with can get a quote correct. Not once, never. We primarily deal with Dell, both US and Canada. We also use HP and have multiple lease vendors. None of them ever get a quote right the first time. For example if I send them something like this: Please give me a quote for (2) PowerEdge 1950 servers with the following: (2) Dual Core 3.0GHz Xeon Processors 8GB RAM (2) 146GB Hard drives (RAID 1) DRAC 5/I card (2) Emulex LPe11002-E HBA adapters (A1663181) Gold Support NetIQ AppManager NetIQ AppManager Maintenance PowerPath licenses Windows 2003 Server Enterprise I will get back a quote that might have 4G RAM instead of 8. Or no DRAC card, or have the wrong quantity of HBA cards. Every time it happens we bring it to the attention of our account executive and they swear they will resolve the issue. They don’t. Then 2 months later the account executive is replaced or has moved on and a new one comes on board, or the person that generates the quotes leaves the company. I would just love to have a simple quote done correctly the first time. </RANT> Chris Bodnar Sr. Windows Systems Engineer Swiftwater, PA X3522 This communication, including any attachments, is intended solely for the use of the addressee and may contain information which is privileged, confidential, exempt from disclosure under applicable law or subject to copyright. If you are not an intended recipient, any use, disclosure, distribution, reproduction, review or copying is unauthorized and may be unlawful. If you have received this transmission in error, please notify the sender immediately. Thank you. Cette communication,y compris les pieces jointes, est reservee a l'usage exclusif du destinataire et peut contenir des informations privilegiees, confidentielles, exemptees de divulgation selon la loi ou protegees par les droits de publication. Si vous n'etes pas un destinataire, toute utilisation, divulgation, distribution, reproduction, examen ou copie est non-autorisee et peut etre illegale. Si vous avez recu cette communication par erreur, veuillez aviser l'expediteur immediatement. Merci. Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
