It's there for 3
From: Jon Harris [mailto:[email protected]] Sent: Thursday, February 26, 2009 11:36 AM To: NT System Admin Issues Subject: Re: Help Desk Software That template or one like it has been there for years. I know when I first looked at WSS 2 and then 3 it was there but whether it was 3 or 2 I can't now remember. Jon On Thu, Feb 26, 2009 at 12:23 PM, John Hornbuckle <[email protected]> wrote: Some time back, I had heard that MS was working on a full-fledged helpdesk product. I was hoping to see that developed, since we're a Microsoft shop and their ed pricing is so cheap. But I haven't heard anything on it in a while, so maybe it went away or turned into the template. John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us <http://www.taylor.k12.fl.us/> -----Original Message----- From: Troy Meyer [mailto:[email protected]] Sent: Thursday, February 26, 2009 11:59 AM To: NT System Admin Issues Subject: RE: Help Desk Software Just a followup, MSFT released a free call center and help desk template for WSS/MOSS. We don't use it, but it wouldn't be a bad way to get a free ticketing and knowledge base system setup. Google "fab 40 templates" -troy ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Girl Scouts of Southwest Texas company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
