That template or one like it has been there for years. I know when I first looked at WSS 2 and then 3 it was there but whether it was 3 or 2 I can't now remember.
Jon On Thu, Feb 26, 2009 at 12:23 PM, John Hornbuckle < [email protected]> wrote: > Some time back, I had heard that MS was working on a full-fledged helpdesk > product. I was hoping to see that developed, since we're a Microsoft shop > and their ed pricing is so cheap. But I haven't heard anything on it in a > while, so maybe it went away or turned into the template. > > > > John Hornbuckle > MIS Department > Taylor County School District > 318 North Clark Street > Perry, FL 32347 > > www.taylor.k12.fl.us > > > > -----Original Message----- > From: Troy Meyer [mailto:[email protected]] > Sent: Thursday, February 26, 2009 11:59 AM > To: NT System Admin Issues > Subject: RE: Help Desk Software > > Just a followup, MSFT released a free call center and help desk template > for WSS/MOSS. We don't use it, but it wouldn't be a bad way to get a free > ticketing and knowledge base system setup. > > Google "fab 40 templates" > > -troy > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
