On Tue April 6 2010, you wrote: > Outlook 2000 and earlier had to be installed in one of two modes. > They were, IIRC, "CW" (Corporate/Workgroup) or "IMO" (Internet Mail > Only). CW used Microsoft's MAPI-the-client-stack-architecture; IMO > did not. The Exchange client was only available in CW mode; IMAP was > only available in IMO mode. MAPI profiles were only available in CW > mode. It sounds like that system is installed in IMO mode. That > changes things quite a bit. I think most people here have been > assuming Exchange and MAPI. I know I was. > Good point. sorry I wasn't clear on that. :-) > > I seem to recall it's possible to import/export mailbox/account > settings to/from files, if you have IMO mode. If so, you might try > exporting the account settings, moving her OST and/or PAB files > someplace else, and then nuking her entire Outlook "Application Data" > directory and Outlook HKCU registry branch. (Making a backup first is > prolly a good idea.) > Heck, I still have install media and an install key for Office 2000. I suppose I could uninstall it, and reinstall from scratch. I might have to see about purchasing an updated version of office for her. :-(
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