Got a few users with Windows CE clients connecting to Citrix XenApp 6 desktops who are experiencing keys sticking (mainly the Ctrl key, but occasionally other ones) when in the Citrix session. I've replaced the keyboards on multiple occasions and the error still occurs. I've seen some Citrix forum articles referencing this, but they all suggest upgrading to the 9.2 client, whereas these thin clients are already on version 10. It's becoming a bit of a major bugbear for the users - whacking the Ctrl key about fifteen times gets rid of the issue for about ten minutes or so, but then it simply occurs again. Interestingly, when I shadow their session, the problem disappears, but as soon as I disconnect it manifests itself again.
Long shot I know, but has anyone experienced this (or similar) issue and found a solution? TIA, JRR -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
