Process Explorer and Process Monitor

http://www.sysinternals.com

And, you have to see what the user is complaining about to eliminate the
subjective.  Rarely is there any other way to do it.


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On Tue, Sep 7, 2010 at 10:09 AM, Garcia-Moran, Carlos <
[email protected]> wrote:

> Hey All;
>
>
>
> So we all have them, but I am curious to see what everyone else does and
> what tools are used when the users chief complaint is my PC is “slow” . Most
> times, I take a look at the Four major’s CPU, Mem, HD, Network, I look at
> their event viewer, OS and Application patch levels, and what they’re doing
> at the time of the complaint
>
>
>
> A lot of the times though I think most of these complaints are subjective
> to what a user perceives as slow, there never is a magic number you can
> refer to and say hey you’re at 11 and that’s slow let me bring you down to a
> 5 and speed you up.
>
>
>
> Suggestions?
>
>
>
> Thx!
>
>
>
> Carlos Garcia-Moran
>
> Server / Storage Engineer
>
> Sprague Energy
>
> www.spragueenergy.com
>
> P: 603-430-5355
>
> C: 857-234-0343
>
> F: 603-430-7219
>
>
>
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