Is the dongle on the HCL?
Does it work on another machine?


On Wed, Oct 6, 2010 at 6:06 AM, Nigel Parker
<[email protected]>wrote:

> We have a windows xp laptop this has a piece of software that needs a
> dongle
> I installed the usb dongle drivers and the software works ok
>
> After a reboot it seems the machine has lost the drivers for the usb
> dongle and tries to reinstall the device (this is still plugged into the
> same port it was installed on)
>
> I tried the other ports with the same problem
> Once the machine is rebooted it seems the machine has lost the drivers
> for the device
>
> Please help! Its driving me mad keep installing the drivers
>
> Nigel Parker
>
> Systems Engineer
> Ultraframe (UK) Ltd
> Tel:   01200 452329
> Fax:   01200 452201
> Web:   <www.ultraframe.com>
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