Hi We cant change the dongle manufacturer as it's a package and this (usn dongle) is the only one supplied and supported It works on othere machines just not this 1 laptop
It works when you install the drivers After a reboot the machine seems to think the drivers anrt installed and asks for the installation disk Is this a driver signing problem? A regestry problem? Or a hardware problem, could it be an incompatable chipset / dongle problem ? Nigel Parker Systems Engineer Ultraframe (UK) Ltd Tel: 01200 452329 Fax: 01200 452201 Web: <www.ultraframe.com> Email: <mailto:[email protected]> -----Original Message----- From: Martin Blackstone [mailto:[email protected]] Sent: 06 October 2010 13:17 To: NT System Admin Issues Subject: RE: Hardware installation problems I would test this on another laptop and see what happens. Lots of these dongles are crap with crap drivers. We use these a lot at my company and I have found the IOGear ones the most reliable. -----Original Message----- From: Nigel Parker [mailto:[email protected]] Sent: Wednesday, October 06, 2010 3:06 AM To: NT System Admin Issues Subject: Hardware installation problems We have a windows xp laptop this has a piece of software that needs a dongle I installed the usb dongle drivers and the software works ok After a reboot it seems the machine has lost the drivers for the usb dongle and tries to reinstall the device (this is still plugged into the same port it was installed on) I tried the other ports with the same problem Once the machine is rebooted it seems the machine has lost the drivers for the device Please help! Its driving me mad keep installing the drivers Nigel Parker Systems Engineer Ultraframe (UK) Ltd Tel: 01200 452329 Fax: 01200 452201 Web: <www.ultraframe.com> Email: <mailto:[email protected]> Please consider the environment before printing this e-mail The statements and opinions expressed in this email are my own and may not represent those of Ultraframe (UK) Ltd. This email is subject to copyright and the information contained in it is confidential and may be legally privileged. It is sent out only for intended recipient(s). Access to this email by anyone else is unauthorised. If you are not an intended recipient, any disclosure, copying, distribution or other use or any action taken or omitted to be taken in reliance on it, is prohibited and unlawful. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin Please consider the environment before printing this e-mail The statements and opinions expressed in this email are my own and may not represent those of Ultraframe (UK) Ltd. This email is subject to copyright and the information contained in it is confidential and may be legally privileged. It is sent out only for intended recipient(s). Access to this email by anyone else is unauthorised. If you are not an intended recipient, any disclosure, copying, distribution or other use or any action taken or omitted to be taken in reliance on it, is prohibited and unlawful. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
