Hi 
its a HASP dongle 
It works fine on other machines just problems on this particular laptop 
 
Nigel Parker

Systems Engineer
Ultraframe (UK) Ltd
Tel:   01200 452329
Fax:   01200 452201
Web:   <www.ultraframe.com>
Email: <mailto:[email protected]>




________________________________

From: Candee [mailto:[email protected]] 
Sent: 06 October 2010 13:11
To: NT System Admin Issues
Subject: Re: Hardware installation problems


Is the dongle on the HCL?
Does it work on another machine?


 
On Wed, Oct 6, 2010 at 6:06 AM, Nigel Parker
<[email protected]> wrote:


        We have a windows xp laptop this has a piece of software that
needs a
        dongle
        I installed the usb dongle drivers and the software works ok
        
        After a reboot it seems the machine has lost the drivers for the
usb
        dongle and tries to reinstall the device (this is still plugged
into the
        same port it was installed on)
        
        I tried the other ports with the same problem
        Once the machine is rebooted it seems the machine has lost the
drivers
        for the device
        
        Please help! Its driving me mad keep installing the drivers
        
        Nigel Parker
        
        Systems Engineer
        Ultraframe (UK) Ltd
        Tel:   01200 452329
        Fax:   01200 452201
        Web:   <www.ultraframe.com <http://www.ultraframe.com/> >
        Email: <mailto:[email protected]>
        
        
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The statements and opinions expressed in this email are my own and may not 
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This email is subject to copyright and the information contained in it is 
confidential and may be legally privileged. It is sent out only for intended 
recipient(s). Access to this email by anyone else is unauthorised. If you are 
not an intended recipient, any disclosure, copying, distribution or other use 
or any action taken or omitted to be taken in reliance on it, is prohibited and 
unlawful.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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