Excellent to be aware of, thanks guys. %dayjob% environment is infinitely more 
complex than my client of 55 seats. What AV do you recommend? Vipre is on the 
list, as is Symantec (beyond my control). Trend was the third but I am open to 
nixing them in favor of something else.

%dayjob% = 450+ seats with dozens (50+) remote workers that work from home, 
multiple SAN's, couple hundred servers, blah blah blah...

Dave

From: Graeme Carstairs [mailto:[email protected]]
Sent: Thursday, February 17, 2011 9:16 AM
To: NT System Admin Issues
Subject: Re: Thoughts on this pitch from Trend

Yeh happened all over apart from on the sites, that had brand new over specced 
servers, with brand new fast PC's with an abundance of memory but even they 
exhibited a measurable slowdown.

I personally do not like any software package that at 850MB when downloaded 
expands to take up 8.5GB on the server within 4 days.

And the supports advise is to switch off the new features, and leave you with 
the functionality of the old version, but doesn't improve performance.

It also seriously corrupted a DFS share, and database on one site, again there 
are technet articles and such that state that Trend needs to be disabled from 
scanning DFS databases and shares, but that was only after teh damage was done.

Version 4 -5 issues on upgrade, and a rapid release of 5.1 to solve them. 5 - 6 
serious issues on upgrade, no fix, even 6.1 didnt solve the problems. The only 
fix was complete removal, and replace with a different product.

I have raised the issues with Trend, and told them we were stopping selling 
their product, and would only continue renewing existing licenses who wanted to 
stay with Trend, and nothing was done.

They keep phoning every couple of months, to see why were not selling and I 
keep telling them, but they never respond, until its chase sales figures time.

YMMV but they have seriously burnt my birdges, and indirectly cost my company 
money, in fixing issues caused by their software.



On 17 February 2011 17:07, David Lum 
<[email protected]<mailto:[email protected]>> wrote:
Weird, no issue in the environment I support when I upgraded them. Small 
environment though, 55 systems, fairly "clean" clients and just two sites.

Dave

From: Graeme Carstairs 
[mailto:[email protected]<mailto:[email protected]>]
Sent: Thursday, February 17, 2011 8:49 AM

To: NT System Admin Issues
Cc: Steven Peck
Subject: Re: Thoughts on this pitch from Trend

Would avoid Tren Worry Free like the plague.

It killed (literally stopped servers and clients talking, due to scan overload, 
and resource hogging) 4 networks when it was upgraded from 5 to 6,

Had to remove it and install vipre which made very angry clients very happy

Graeme

On 17 February 2011 16:44, Steven Peck 
<[email protected]<mailto:[email protected]>> wrote:
Here we go
http://dilbert.com/strips/comic/2011-01-07/

Steven Peck
http://www.blkmtn.org
On Thu, Feb 17, 2011 at 7:58 AM, Mike Gill 
<[email protected]<mailto:[email protected]>> wrote:
Bla bla, our def files are I the cloud, bla bla, something about virtualization 
density, bla bla cloud, bla bla bla.

Of the different AV product I have worked with, all of them allow for an 
alternate server location for def updates if a local store isn't available. I'm 
not sure what they're trying to sell, but they like saying cloud over and over. 
:)

--
Mike Gill

From: David Lum [mailto:[email protected]<mailto:[email protected]>]
Sent: Thursday, February 17, 2011 7:02 AM
To: NT System Admin Issues
Subject: Thoughts on this pitch from Trend

It's 3:43 long. Their WorryFree product does this as well and seems to work OK 
at the client of 55 machines that has it (it gives you the option to update 
from the local Trend machine or from Trend's servers).

Seems to me they're using "cloud" to mean "clients update from us and not your 
local server". Does anyone get a different read?

http://us.trendmicro.com/us/products/enterprise/officescan/
Click "Watch OfficeScan video"
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 503.548.5229 // (Cell) 503.267.9764


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