What's the issue?  I can help with Dell if you're having issues.

 

From: Jonathan Link [mailto:[email protected]] 
Sent: Monday, June 06, 2011 2:50 PM
To: NT System Admin Issues
Subject: OT: Dear Dell

 

If you have a massive wide reorganization of account reps to match up with
geographical location, please notify your customers, it's just good customer
service[1].

Also, if you fail to do that, please at least quote the order correctly the
first time.  Quotes with items missing, quantities wrong on multiple
products "don't look too good."[2]

One last thing.  Do not quote me pricess in excess of what I see on the
premier page, if the only thing I want you to do is to give me a media CD.

 

[1] Sometimes your customers have their own situations to deal with, you can
exacerbate an already bad situation by ignoring your customers[3]

[2] I'm aware of the grammar.  Use a southern accent and it's all good.

[3] Wonder if I should just shelve the purchase, and pursue Lenovo after I
get back from vacation.

 

 

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