The size of companies?  Well, Dell is big as is HP.

We are an HP shop and currently buy through Quest.  That said, we talk to
our HP TAM and Quest Sales person to coordinate our lease refreshes.  Any
moderate sized purchase should be planned out like this.  We are part way
through refreshing 24 enclosures for this year and having coordinated like
this, little supply issues can be dealt with and the venders can plan to
have things available.  Quest also knows if we get really irritated we'll
switch to CDW or something.

I am sure both Dell and HP would be more then happy to bring in the power
point presentations to show how their integrated solutions of hardware and
monitoring are awesomeness :)
Steven Peck
http://www.blkmtn.org


On Thu, Jun 16, 2011 at 8:33 PM, Ryan Finnesey <
[email protected]> wrote:

> I would be curious to know the size of the companies.  I will soon be
> building out 9 data centers and I need to decide if I want to go Dell or
> HP.  Right now, I am thinking HP.
>
>
>
> *From:* Sam Cayze [mailto:[email protected]]
> *Sent:* Monday, June 06, 2011 5:33 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Dear Dell
>
>
>
> Just noticed this too.  I was not notified by Dell about my last reorg of
> reps.
>
>
>
> Way too many account changes IMO.  Every couple of months lately.  And
> every time they want a 30 minute conference call to learn about our
> business.  They should store our info in CRM or something and just pass it
> onto the next team, because I kindly decline those calls now.
>
>
>
> I’ve been ordering more and more from CDW and Amazon, unless its Dell
> branded.  *The premier page KILLS me.*  Slow as heck, and WAY too many
> clicks to place an order.  CDW/Amazon are 1 or 2 clicks to place an order.
>
> Time is money.
>
>
>
> Currently, the parts department contacted me to return a warrantied part
> they shipped out a few days ago.
>
> That’s odd, I haven’t had a support/warranty case open in months.  Sigh.
>
>
>
> Sam
>
>
>
> *From:* Jonathan Link [mailto:[email protected]]
> *Sent:* Monday, June 06, 2011 1:50 PM
> *To:* NT System Admin Issues
> *Subject:* OT: Dear Dell
>
>
>
> If you have a massive wide reorganization of account reps to match up with
> geographical location, please notify your customers, it's just good customer
> service[1].
>
> Also, if you fail to do that, please at least quote the order correctly the
> first time.  Quotes with items missing, quantities wrong on multiple
> products "don't look too good."[2]
>
> One last thing.  Do not quote me pricess in excess of what I see on the
> premier page, if the only thing I want you to do is to give me a media CD.
>
>
>
> [1] Sometimes your customers have their own situations to deal with, you
> can exacerbate an already bad situation by ignoring your customers[3]
>
> [2] I'm aware of the grammar.  Use a southern accent and it's all good.
>
> [3] Wonder if I should just shelve the purchase, and pursue Lenovo after I
> get back from vacation.
>
>
>
>
>
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