I used this tactic all the time.
Don Guyer Windows Systems Engineer RIM Operations Engineering Distributed - A Team, Tier 2 Enterprise Technology Group Fiserv [email protected] Office: 1-800-523-7282 x 1673 Fax: 610-233-0404 www.fiserv.com <http://www.fiserv.com/> From: Jonathan Link [mailto:[email protected]] Sent: Tuesday, June 07, 2011 10:40 AM To: NT System Admin Issues Subject: Re: OT: Dear Dell Sometimes human interaction is a good thing. I'll often get free shipping or a bump from 3-5 day to 2 day shipping when I work with a rep, and in this instance, when I got on the phone, I was able to save over $1,000 over the Premier site. I generally get the machine configured as an Equote, and then ask my rep to duplicate it, compare the costs, and the rep usually wins. On Tue, Jun 7, 2011 at 10:31 AM, Ben Scott <[email protected]> wrote: On Mon, Jun 6, 2011 at 2:50 PM, Jonathan Link <[email protected]> wrote: > Also, if you fail to do that, please at least quote the order correctly the > first time. Quotes with items missing, quantities wrong on multiple > products "don't look too good."[2] FWIW, if you're using Dell, a Premier website account, E-Quotes and direct purchasing (enter your PO# to buy E-Quote) basically eliminate the sales rep from the equation. Standard Configurations can mean you only build your configs once. I hold the belief that generally all vendors and contractors are basically incompetent, so eliminating a human from the process is usually a win. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
