What was that account #.........

From: David Mazzaccaro [mailto:[email protected]]
Sent: Thursday, July 14, 2011 11:18 AM
To: NT System Admin Issues
Subject: RE: PC Mall created a customer account without my knowledge

Unbelievable...
So now I am wasting 30 minutes going back and forth with this guy explaining 
that I never signed up, never asked to be signed up, never used them (and never 
will).
I said:
"You setup a corporate purchasing account without authorization, then sent the 
login credentials via a plain text email... and you don't see anything wrong w/ 
that?"
"What is to stop a 3rd party from obtaining that information, logging in as me 
and buying product under my account???"

His reply was that he wanted to make it as easy as possible for me to buy from 
them, and that I can log in and change my password as often as I'd like..
Are you kidding me?!?!




From: Kennedy, Jim [mailto:[email protected]]
Sent: Thursday, July 14, 2011 11:05 AM
To: NT System Admin Issues
Subject: RE: PC Mall created a customer account without my knowledge

They are scum, imho. For over 5  years they tried to collect from a former 
employer on a product I returned to PC Mall while I was there. We  repeatedly 
sent them proof of delivery of the return. I told the account rep that if they 
called again we would never do business with them again. I was nice, but dead 
serious...get your bean counters to stop calling my bean counters.

It didn't stop. Last I heard it continued well beyond me leaving the company.

From: David Mazzaccaro [mailto:[email protected]]
Sent: Thursday, July 14, 2011 11:02 AM
To: NT System Admin Issues
Subject: PC Mall created a customer account without my knowledge


Has anyone dealt w/ this company?

I just got an email from PC Mall saying "Welcome to PC Mall" - here is your 
username and password to begin saving money"...

WTF?

I never signed up w/ them, never even talked to them...

Is this normal practice for resellers to just auto-create customer accounts?

And to then send a plain-text email containing log on credentials???

I replied back demanding to have the account deleted and confirmation of my 
request.

/Rant off

.

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