I've found that Provantage is very price competitive and has good service and 
delivery.

----------------------

Bob Hartung
Wisco Industries, Inc.
736 Janesville St.
Oregon, WI 53575
Tel: (608) 835-3106 x215
Fax: (608) 835-7399
e-mail: bhartung(at)wiscoind.com
  _____  

From: Ralph Smith [mailto:[email protected]]
To: NT System Admin Issues [mailto:[email protected]]
Sent: Thu, 14 Jul 2011 13:03:19 -0500
Subject: RE: PC Mall created a customer account without my knowledge

                          
    

I  worked with pc mall for about four years during which time I had the same 
account  rep.  She was very good about working with me,  conferencing in  
people they had on site from different vendors, such as Dell and HP when I had  
a project, question or issue.  I never had problems with delivery, or returns,  
and the prices were almost always the best I could find.    

     

Then  they switched reps on me …several times.  Now I don’t use them  anymore.  
  

     

     

I  know a lot of shops use CDW, but does anyone use or have opinions on some 
other  places like Zones, Insight or PC Connection?  I don’t have any one  
go-to place at the moment.     

     

I  used to like PC Connection many years ago, but then it seemed like they 
could  never give me the same pricing I could get from PC Mall or Dell, and 
they also switched  me to an rep I didn’t like.    

     

     
    
    

From: David Mazzaccaro  [mailto:[email protected]] 
  Sent: Thursday, July 14, 2011 11:58 AM
  To: NT System Admin Issues
  Subject: RE: PC Mall created a customer account without my knowledge          
  

     

LOL    

     
    
    

From: John Cook  [mailto:[email protected]] 
  Sent: Thursday, July 14, 2011 11:29 AM
  To: NT System Admin Issues
  Subject: RE: PC Mall created a customer account without my knowledge          
  

     

What was that account #.........    

     
    
    

From: David Mazzaccaro  [mailto:[email protected]] 
  Sent: Thursday, July 14, 2011 11:18 AM
  To: NT System Admin Issues
  Subject: RE: PC Mall created a customer account without my knowledge          
  

     

Unbelievable…     

So now I am wasting 30 minutes going back and forth with this  guy explaining 
that I never signed up, never asked to be signed up, never used  them (and 
never will).    

I said:    

“You setup a corporate purchasing account without  authorization, then sent the 
login credentials via a plain text email…  and you don’t see anything wrong w/ 
that?”      

“What is to stop a 3rd party from obtaining  that information, logging in as me 
and buying product under my  account???”    

     

His reply was that he wanted to make it as easy as possible for  me to buy from 
them, and that I can log in and change my password as often as  I’d like..    

Are you kidding me?!?!    

     

     

     

     
    
    

From: Kennedy, Jim  [mailto:[email protected]] 
  Sent: Thursday, July 14, 2011 11:05 AM
  To: NT System Admin Issues
  Subject: RE: PC Mall created a customer account without my knowledge          
  

     

They are scum, imho. For over 5  years they tried to  collect from a former 
employer on a product I returned to PC Mall while I was  there. We  repeatedly 
sent them proof of delivery of the return. I told  the account rep that if they 
called again we would never do business with them  again. I was nice, but dead 
serious…get your bean counters to stop  calling my bean counters.    

     

It didn’t stop. Last I heard it continued well beyond me  leaving the company.  
  

     
    
    

From: David Mazzaccaro  [mailto:[email protected]] 
  Sent: Thursday, July 14, 2011 11:02 AM
  To: NT System Admin Issues
  Subject: PC Mall created a customer account without my knowledge            

     

Has anyone dealt w/ this  company?    

I just got an email from PC  Mall saying “Welcome  to PC Mall” –  here is your 
username  and password to begin saving money”…    

WTF?    

I never signed up w/ them,  never even talked to them…     

Is this normal practice for  resellers to just auto-create customer accounts?   
 

And to then send a  plain-text email containing  log on credentials???    

I replied back demanding to  have the account deleted and confirmation of  my 
request.    

/Rant off    


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