On Jul 27, 11:36 am, Michael <[email protected]> wrote: > If the product you supply is broken, fix it and stop making excuses or trying > to wriggle out. > > I am sure if you went and bought a TV set from Noel Leeming, and it didn't > work properly, you would not be in the mood to discuss service contracts and > who's responsibility it is.
I suppose you don't get your car serviced? > They are not interested in "open source" or any other geek lingo. But this group is. > They bought a website and they want one that works. end of story. And so it should, but there will always be an aspect of maintenance with any software project to keep it working. Hardware changes, new security vulnerabilities are discovered, operating systems get upgraded. It would be irresponsible for a developer to leave the customer on their own once the website was released. The maintenance doesn't have to be done by the original developer, however 'not having a maintenance' agreement is not a [responsible] option for any website operator. --~--~---------~--~----~------------~-------~--~----~ NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected] -~----------~----~----~----~------~----~------~--~---
