Michael wrote: > If what a developer has supplied is full of bugs, they should front up and > fix > it at no extra change to the client. Trying to pass the buck goes against the > the legal and ethical expectations in the marketplace, and many industries > are being forced by regulation to become increasingly customer focused - real > estate and construction being 2 recent examples. > Nobody has said the original job is full of bugs, so that's a pretty radical assumption to make. Websites need to be maintained, it's normal. The OP was saying they were disputing "the nature of the request", which I interpret them as asking for something to be done without properly realising what is involved or how much it might cost.
If they are refusing to pay for the maintenance job, then you should have the right to roll back the changes to how it was before the upgrade - regardless of which server it is on. This is alike to the concrete contractor who has to dig up a driveway because of non-payment so it's not a great situation. Harvey. -- Harvey Kane Phone. +649 950 4133 Mobile. +6421 811 951 Email. [email protected] --~--~---------~--~----~------------~-------~--~----~ NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected] -~----------~----~----~----~------~----~------~--~---
