Hi all,
I took on what has turned into a somewhat frustrating job of helping a
client migrate a bunch of sites from a 1&1 managed server to a simple
business shared hosting package (also with 1&1). I've never had anything
to do with 1&1 before and yes, they are definitely living up to a
reputation of being rather frustrating to deal with. Each email has
someone different replying and inevitably at some point one of the new
additions to the conversation will reply without reference to the
previous conversation where I'd outline the context of the problem. Grrh.
Anyway, my specific question relates to the following:
We suggest that you change your DNS settings of your external domains first
before cancelling your contract because you will not be able to change the DNS
settings once your contract is cancelled with us. To cancel, please see link
below:
http://faq.1and1.com/package/cancel/1.html
I don't quite grasp how this would be possible. How could changing a
hosting provider or in this instance even just changing to a different
server space with the same host, prevent me from repointing the dns
settings with the respective registrars afterwards? I am awaiting login
details for the respective registrars from my client for 5 of the
domains. But, wanting to cancel the current hosting contract to prevent
another month getting charged.
Cheers
Matt
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