They probably assume that they are the registrar as well as the hosting provider.
On 19/04/11 09:00, Matthew Whiting wrote: > Hi all, > > I took on what has turned into a somewhat frustrating job of helping a > client migrate a bunch of sites from a 1&1 managed server to a simple > business shared hosting package (also with 1&1). I've never had > anything to do with 1&1 before and yes, they are definitely living up > to a reputation of being rather frustrating to deal with. Each email > has someone different replying and inevitably at some point one of the > new additions to the conversation will reply without reference to the > previous conversation where I'd outline the context of the problem. Grrh. > > Anyway, my specific question relates to the following: >> We suggest that you change your DNS settings of your external domains >> first before cancelling your contract because you will not be able to >> change the DNS settings once your contract is cancelled with us. To >> cancel, please see link below: >> http://faq.1and1.com/package/cancel/1.html > I don't quite grasp how this would be possible. How could changing a > hosting provider or in this instance even just changing to a different > server space with the same host, prevent me from repointing the dns > settings with the respective registrars afterwards? I am awaiting > login details for the respective registrars from my client for 5 of > the domains. But, wanting to cancel the current hosting contract to > prevent another month getting charged. > > Cheers > Matt > -- Phone (04) 381 4827 or 021 823 129 Skype rimu123 Web http://rimu.geek.nz/ -- NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected]
