Thanks for your replies. I queried them and they came back with the
opposite answer:
You can be able to log in ogin to each respective registrar and point the domains
to the new package. However, we suggest that you cancel your1&1 managed server
contract right away so that you will not be billed for another month.
'Log in ogin' ing sounds fun...
Cheers
Matt
On 19/04/11 09:00, Matthew Whiting wrote:
Hi all,
I took on what has turned into a somewhat frustrating job of helping a
client migrate a bunch of sites from a 1&1 managed server to a simple
business shared hosting package (also with 1&1). I've never had
anything to do with 1&1 before and yes, they are definitely living up
to a reputation of being rather frustrating to deal with. Each email
has someone different replying and inevitably at some point one of the
new additions to the conversation will reply without reference to the
previous conversation where I'd outline the context of the problem. Grrh.
Anyway, my specific question relates to the following:
We suggest that you change your DNS settings of your external domains
first before cancelling your contract because you will not be able to
change the DNS settings once your contract is cancelled with us. To
cancel, please see link below:
http://faq.1and1.com/package/cancel/1.html
I don't quite grasp how this would be possible. How could changing a
hosting provider or in this instance even just changing to a different
server space with the same host, prevent me from repointing the dns
settings with the respective registrars afterwards? I am awaiting
login details for the respective registrars from my client for 5 of
the domains. But, wanting to cancel the current hosting contract to
prevent another month getting charged.
Cheers
Matt
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