Looks like index would need to be reindex. It would be better to
contact Adobe Support as closer analysis would be required
Chetan Mehrotra


On Thu, Sep 15, 2016 at 6:32 PM, Thiago Sanches <[email protected]> wrote:
> I removed the index folder but the error persists. I tried to remove the
> "/crx/packmgr/service.jsp/file" node (that was causing the error before)
> But still failing...
>
> 15.09.2016 12:58:31.417 *DEBUG* [pool-7-thread-3]
> org.apache.jackrabbit.oak.plugins.index.AsyncIndexUpdate [async] The index
> update is still failing
> org.apache.jackrabbit.oak.api.CommitFailedException: OakLucene0005: Failed
> to remove the index entries of the removed subtree
> /crx/packmgr/service.jsp/file
>
> I know that we removed and maybe caused some other issue, but I don't know
> why the cause of the first error (before the node deletion).
>
> On Thu, Sep 15, 2016 at 8:51 AM, Thiago Sanches <[email protected]> wrote:
>
>> Hello Chetan, good morning.
>>
>> Yes, there is a lot of ".bak" inside segmentstore folder with the creation
>> time close to the "force" restart.
>> I'll try to remove the index folder.
>>
>> Thanks for your help.
>>
>> On Thu, Sep 15, 2016 at 1:44 AM, Chetan Mehrotra <
>> [email protected]> wrote:
>>
>>> On Thu, Sep 15, 2016 at 2:17 AM, Thiago Sanches <[email protected]> wrote:
>>> > This issue start to appers after some problemas with disk space and some
>>> > force restarts on AEM.
>>>
>>> Do you see presence of ".bak" files in segmentstore folder post system
>>> restart after unclean shutdown with creation time close to subsequent
>>> restart times? Can you try cleaning local index folder
>>> (repository/index) and restart to see if its resolved. If not would
>>> suggest to followup on Adobe Support portal
>>>
>>>
>>> Chetan Mehrotra
>>>
>>
>>

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