Hi Chetan, thanks for your support.
I'll look for adobe suport.

On Fri, Sep 16, 2016 at 1:22 AM, Chetan Mehrotra <chetan.mehro...@gmail.com>
wrote:

> Looks like index would need to be reindex. It would be better to
> contact Adobe Support as closer analysis would be required
> Chetan Mehrotra
>
>
> On Thu, Sep 15, 2016 at 6:32 PM, Thiago Sanches <tsi...@gmail.com> wrote:
> > I removed the index folder but the error persists. I tried to remove the
> > "/crx/packmgr/service.jsp/file" node (that was causing the error before)
> > But still failing...
> >
> > 15.09.2016 12:58:31.417 *DEBUG* [pool-7-thread-3]
> > org.apache.jackrabbit.oak.plugins.index.AsyncIndexUpdate [async] The
> index
> > update is still failing
> > org.apache.jackrabbit.oak.api.CommitFailedException: OakLucene0005:
> Failed
> > to remove the index entries of the removed subtree
> > /crx/packmgr/service.jsp/file
> >
> > I know that we removed and maybe caused some other issue, but I don't
> know
> > why the cause of the first error (before the node deletion).
> >
> > On Thu, Sep 15, 2016 at 8:51 AM, Thiago Sanches <tsi...@gmail.com>
> wrote:
> >
> >> Hello Chetan, good morning.
> >>
> >> Yes, there is a lot of ".bak" inside segmentstore folder with the
> creation
> >> time close to the "force" restart.
> >> I'll try to remove the index folder.
> >>
> >> Thanks for your help.
> >>
> >> On Thu, Sep 15, 2016 at 1:44 AM, Chetan Mehrotra <
> >> chetan.mehro...@gmail.com> wrote:
> >>
> >>> On Thu, Sep 15, 2016 at 2:17 AM, Thiago Sanches <tsi...@gmail.com>
> wrote:
> >>> > This issue start to appers after some problemas with disk space and
> some
> >>> > force restarts on AEM.
> >>>
> >>> Do you see presence of ".bak" files in segmentstore folder post system
> >>> restart after unclean shutdown with creation time close to subsequent
> >>> restart times? Can you try cleaning local index folder
> >>> (repository/index) and restart to see if its resolved. If not would
> >>> suggest to followup on Adobe Support portal
> >>>
> >>>
> >>> Chetan Mehrotra
> >>>
> >>
> >>
>

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