Yes, I did receive the SMS from ADT. Regards
D -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: 16 December 2009 09:19 PM To: The Observatory Neighbourhood watch Subject: [obsnw] Re: Attempted Housebreaking Lytton Street and Lessons Learned Hmm in Garith's posting: "...we did send an SMS to all residential clients requesting them to close windows and doors..." - I didn't get that! When I was mugged about 6 months back it took the ADT car over 10 min to get to me when I pushed the panic button. The only use I got out of that was being able to use the ADT car's radio to speak to the neighbourhood watch patrollers who were there in minutes! On Dec 15, 4:49 pm, Jonathan Endersby <[email protected]> wrote: > Hi All > > Earlier I suggested that this was a perfect platform to discuss ADT's > appalling response to David's panic signal and their inability to > commit to a full time vehicle in Observatory. > > Garith then emailed me personally suggesting that the reason he > couldn't continue the discussion was because "everyone has their own > opinion as to what constitutes effective and value for money security > services." and that a "shotgun approach" would not work. > > I replied suggesting that he respond to the group rather than to me > directly... I told him that his statements about "effective and value > for money" were just attempts at sidelining the real issue. He never > replied to the group. > > Garith then called me and said that he could not give me the numbers > because they are confidential, but that somehow (and I realised he was > lying instantly), Justin Ashley had the numbers and could publish > them. I asked him to confirm that the "numbers" he was referring to > were subscriber numbers and the number of additional members required > by ADT to justify a full time vehicle in Obs. He said "Yes". > > I've chatted with Justin via email and Justin confirmed my suspicion. > ADT has never given them any form of subscriber numbers for the area > and have only indicated how many additional customers would be > required in order to justify a full time vehicle. > > Simply put, Garith lied to me, probably hoping that I would go away. > I'm not going to. > > So once again Mr Dell. How many subscribers (even roughly, to the > closest 100) does ADT have in Observatory? If you fail to answer this > question or commit to a permenant vehicle being placed in Observatory > I fear you will be dealing with a shitstorm when the community finds > out how much ADT is ripping them off. > > Nothing chases customers away faster than the feeling of being cheated. > > J. > > 2009/12/15 Jonathan Endersby <[email protected]>: > > > Hi Garith > > > Actually I think this is the perfect platform to discuss this issue... > > Stop trying to take these conversations out of the public eye. You > > will only end up embarrassing yourself. > > > ADT is offering a service to the community. The community pays a lot > > of money and gets 24 minute response times. In 24 minutes I could be > > murdered and had my house emptied with time to spare. The community is > > simply asking ADT to take the initiative and get a permanent vehicle > > placed in Obs. > > > Kris' 5% estimate works out to be 100 people. I'm sure I can find 50 > > ADT subscribers in Arnold street alone. My guess is that the number is > > probably closer to 30%. That's R240 000 per month... and for that ADT > > is giving us one third of an armed response vehicle. With those sums > > and BASED ON YOUR OWN R58 000 24/7 armed response cost, we should have > > over 4 vehicles permanently based in observatory. > > > I'm not sure what your obsession with committees is... I am a member > > of the public asking ADT a question on a public forum... So once > > again: > > > 1. How many subscribers does ADT have in Observatory? > > 2. How many subscribers does ADT want to have in Observatory before > > they can justify a permanent vehicle? > > > Regards > > J. > > > 2009/12/15 Garith Dell <[email protected]>: > >> Hi Jonathan > > >> I refer to your mail below. > > >> As stated before we have sent a detail proposal to the committee. > > >> With regards to client numbers etc.. I am sure you will agree that a > >> Google group is not the platform to discuss these confidential numbers. > > >> We are more than willing to meet with the committee and yourself to > >> discuss the number of participants and costs involved in deploying a full > >> time, dedicated armed response vehicle for the greater Observatory area. > > >> Regards. > > >> Garith Dell > > >> Community Safety & Liaison > > >> Cell Number : 083 678 3807 > > >> Email Adress: [email protected] > > >> ADT Security (Pty) Ltd > >> 5 Louwtjie Rothman Avenue > >> N1 City > >> Private Bag X104, N1 City, 7463 > > >> Telephone 086 12 12 303 > >> Facsimile 086 12 12 305 > > >> Registered as a security service provider by the Private Security Industry > >> Regulatory Authority Registration number 765528 > > >> Managing Director Cape Town : AR Good > > >> This email and any files transmitted with it are confidential and intended > >> solely for the use of the individual or entity to whom they are > >> addressed.If you have received this email in error please notify the > >> system manager. Please note that any views or opinions presented in this > >> email are solely those of the author and do not necessarily represent > >> those of the company. Finally, the recipient should check this email and > >> any attachments the presence of viruses. The company accepts no liability > >> for any damage caused by any virus transmitted by this email. > > >> -----Original Message----- > >> From: [email protected] [mailto:[email protected]] On Behalf Of > >> Jonathan Endersby > >> Sent: 15 December 2009 10:01 > >> To: [email protected] > >> Subject: Re: [obsnw] RE: Attempted Housebreaking Lytton Street and Lessons > >> Learned > > >> Hi Garith > > >> Since you seem to have missed them I'll number my questions carefully. > >> (A hint, questions are the sentences that end with question marks.) > > >> 1. Why is ADT so secretive about the number of subscribers in the area? > > >> 2. Do you really want us to survey the entire neighbourhood to prove to > >> you that are ripping us all off by not having a vehicle stationed > >> here? > > >> 3. How many subscribers would ADT need in Observatory before you could > >> justify a permanent vehicle? > > >> Regards, > >> J. > > >> 2009/12/15 Garith Dell <[email protected]>: > >>> Hi Jonathan > > >>> As per my previous mail to Kris, a proposal was sent to Justin Ashley > >>> which highlighted various options available including the costs. Should > >>> you require any further information regarding this proposal please > >>> contact Justin directly. I am confident that he will be able to assist > >>> you where possible. > > >>> Regards. > > >>> Garith Dell > > >>> Community Safety & Liaison > > >>> Cell Number : 083 678 3807 > > >>> Email Adress: [email protected] > > >>> ADT Security (Pty) Ltd > >>> 5 Louwtjie Rothman Avenue > >>> N1 City > >>> Private Bag X104, N1 City, 7463 > > >>> Telephone 086 12 12 303 > >>> Facsimile 086 12 12 305 > > >>> Registered as a security service provider by the Private Security > >>> Industry Regulatory Authority Registration number 765528 > > >>> Managing Director Cape Town : AR Good > > >>> This email and any files transmitted with it are confidential and > >>> intended solely for the use of the individual or entity to whom they are > >>> addressed.If you have received this email in error please notify the > >>> system manager. Please note that any views or opinions presented in this > >>> email are solely those of the author and do not necessarily represent > >>> those of the company. Finally, the recipient should check this email and > >>> any attachments the presence of viruses. The company accepts no liability > >>> for any damage caused by any virus transmitted by this email. > > >>> -----Original Message----- > >>> From: [email protected] [mailto:[email protected]] On Behalf Of > >>> Jonathan Endersby > >>> Sent: 15 December 2009 09:33 > >>> To: [email protected] > >>> Subject: Re: [obsnw] RE: Attempted Housebreaking Lytton Street and > >>> Lessons Learned > > >>> Hi Garith > > >>> Your proposal was most likely laughed off as it sounds preposterous. > >>> You're suggesting that IN ADDITION to the revenue ADT is receiving > >>> from Observatory residents, that you want to charge us R58 0000 a > >>> month to have a vehicle stationed here. Kris' 5% guesstimate seems > >>> VERY conservative. > > >>> Why is ADT so secretive about the number of subscribers in the area? > >>> Do you really want us to survey the entire neighbourhood to prove to > >>> you that are ripping us all off by not having a vehicle stationed > >>> here? > > >>> How many subscribers would ADT need in Observatory before you could > >>> justify a permanent vehicle? > > >>> Regards > >>> Jonathan. > > >>> 2009/12/15 Garith Dell <[email protected]>: > >>>> Hi Kris > > >>>> We have put forward proposals to Justin for a dedicated vehicle for > >>>> OBSNW.In the proposal it clearly details the costs to deploy such a > >>>> vehicle. > > >>>> To date we have not had a response to our proposal. The response vehicle > >>>> that covers Observatory also responds to Woodstock, a portion of Mowbray > >>>> but definitely not Maitland. > > >>>> The cost of a dedicated vehicle is approximately R 58, 000.00 per month > >>>> which will need to be funded by residents. > > >>>> Please feel free to contact Justin regarding the proposal. > > >>>> Regards. > > >>>> Garith Dell > > >>>> Community Safety & Liaison > > >>>> Cell Number : 083 678 3807 > > >>>> Email Adress: [email protected] > > >>>> ADT Security (Pty) Ltd > >>>> 5 Louwtjie Rothman Avenue > >>>> N1 City > >>>> Private Bag X104, N1 City, 7463 > > >>>> Telephone 086 12 12 303 > >>>> Facsimile 086 12 12 305 > > >>>> Registered as a security service provider by the Private Security > >>>> Industry Regulatory Authority Registration number 765528 > > >>>> Managing Director Cape Town : AR Good > > >>>> This email and any files transmitted with it are confidential and > >>>> intended solely for the use of the individual or entity to whom they are > >>>> addressed.If you have received this email in error please notify the > >>>> system manager. Please note that any views or opinions presented in this > >>>> email are solely those of the author and do not necessarily represent > >>>> those of the company. Finally, the recipient should check this email and > >>>> any attachments the presence of viruses. The company accepts no > >>>> liability for any damage caused by any virus transmitted by this email. > > >>>> -----Original > > ... > > read more ยป -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/obsnw?hl=en Disclaimer http://www.shopriteholdings.co.za/pages/1019812640/disclaimer/E-mail-Disclaimer.asp -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/obsnw?hl=en
