I think all "service-type" companies do this kind of thing. We just got about R100 knocked of our potential insurance increase (after we'd made a change) by saying - quite truthfully - that it was far too much and we'd rather move to another company. (We might still move anyway, but that's another story.)
On Oct 14, 2:10 pm, Gill Gimberg <[email protected]> wrote: > Good idea Trevor. > > I'm paying R297.26 incl. VAT and have been a subscriber for - I think - 5 > years plus. It is unacceptable that the longer one has been a subscriber, > the more one pays! What about loyalty? Ridiculous policy. > > Gill > > On Thu, Oct 14, 2010 at 1:27 PM, Trevor Hughes <[email protected]>wrote: > > > > > On Thu, Oct 14, 2010 at 12:25 PM, Gill Gimberg <[email protected]> wrote: > > >> I have a contract with ADT. I think this kind of thing is unacceptable: > >> either your service is worth the monthly contract fee, or it isn't. I have > >> suspected ADT of doing this kind of wheeler-dealing, but am not sure yet > >> how > >> to address it. Any ideas from anybody else? I realise they need to keep > >> clients, but in the long term the non-complaining clients will end up > >> paying > >> for the reduced-fee clients, not to mention new contracts at special > >> prices, > >> etc. > > >> Power could be with the people if the people stood together - a difficult > > thing to organise in OBS. If all ADT subscribers said we want to pay R200 a > > month (About R100 less than I am paying) then it would probably happen. I > > know I am paying substantially more than a a frined who has been with them > > for about 18 months - I have been a subscriber for 10 years or so. > > > Maybe if each ADT subscriber on the group put forward what they are paying > > we woudl be able to negotiate a better rate - after all its the same area > > and the same service > > > I;ll start the ball rolling by saying ADT charge me R369-74 at home and > > R388-82 at work (just been increased by 4.4 %) > > > Lets hear what you are paying > > > Trev > > > -- > > You received this message because you are subscribed to the Google Groups > > "The Observatory Neighbourhood watch" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected] <obsnw%[email protected]>. > > For more options, visit this group at > >http://groups.google.com/group/obsnw?hl=en. > > -- > Gill Gimberg > Editor / Writer > 084-683 6230 -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/obsnw?hl=en.
