Spot on Mark. And if the amount is significant enough and they are being bloody-minded, there may come a time -- heaven forbid -- when lawyers might become involved. You'll be amazed how quickly a delayer wakes up when they start to face legal bills for answering your lawyer's carefully-considered letters.
(We had one defaulter who employed the most expensive firm in the country. Yet the letters they wrote to us were barely literate. And he caved on the second exchange because, basically, they were just plain in the wrong). G'luck John. > John > > Not sure of your circumstances, but..... > > Assemble all the facts: what they asked for, what you quoted/estimated to do > the job, who OK'ed it and when, what you did (with reference to what you were > asked to do) and when, did anyone express satistaction with what you did? > When you first invoiced them and what follow ups you have done and with what > responses. > > Then right a factual calm letter setting it all out in a reasonable way. > > Ask them if they feel you have not fulfilled your end of the deal and if so > get them to document the reasons. > > Get it down to what exactly the problem is. > > I have found there are VERY few people who accept that you've done the job > but just refuse to pay (thankfully). > > Find out why. Then you are dealing with specifics so you can either fix > something that is wrong or demonstrate to them that you did what was asked. > > But at all times be courteous. You have a big advantage (I think) if it is > the OTHER party that starts to lose it, rather than you. > > Not sure if you've already done all that - and wanted the address of your > local Mongrel mob - but I can't help there. > > Best of luck. > > Mark > > On Tue, 06 Dec 2005 16:23:19 +1300, John <[EMAIL PROTECTED]> wrote: > > > Hi all > > > > Has anybody been in the same situation as me, dealing with a client that > > doesn't want to pay? Can anybody give me any pointers what to do in a > > situation like this and what not to do? > > > > John > > > > _______________________________________________ > > Offtopic mailing list > > [email protected] > > http://ns3.123.co.nz/mailman/listinfo/offtopic > > > > > > > > > > -- > Forest Production Systems Ltd > Creators of PSLog - A harvesting information system > www.pslog.co.nz > Skype: markhoward > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.1.362 / Virus Database: 267.13.12/192 - Release Date: 5/12/2005 > > _______________________________________________ > Offtopic mailing list > [email protected] > http://ns3.123.co.nz/mailman/listinfo/offtopic > > cheers, peter =========================================== Peter Hyde, Development Director * http://TurboNote.com -- top-rated onscreen sticky notes * TCompress components for Delphi/.NET/Kylix/C++ @ http://webcentre.co.nz _______________________________________________ Offtopic mailing list [email protected] http://ns3.123.co.nz/mailman/listinfo/offtopic
