Hi,

After you have done what Mark has suggested then
East Coast credit is good. There are some prerequisites
1. The customer received your terms before the job commenced
2. They are not in dispute with the quality of the work
3. your terms stated that they are liable for all collection costs

East Coast also help with keeping your terms current and advise on setting
them up if you do not have any.

Maurice

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Mark Howard
> Sent: Tuesday, 6 December 2005 5:12 p.m.
> To: [EMAIL PROTECTED]; NZ Borland Developers Group - Offtopic List
> Subject: Re: [DUG-Offtopic] Not getting paid
>
>
> John
>
> Not sure of your circumstances, but.....
>
> Assemble all the facts: what they asked for, what you
> quoted/estimated to do the job, who OK'ed it and when, what you
> did (with reference to what you were asked to do) and when, did
> anyone express satistaction with what you did?  When you first
> invoiced them and what follow ups you have done and with what responses.
>
> Then right a factual calm letter setting it all out in a reasonable way.
>
> Ask them if they feel you have not fulfilled your end of the deal
> and if so get them to document the reasons.
>
> Get it down to what exactly the problem is.
>
> I have found there are VERY few people who accept that you've
> done the job but just refuse to pay (thankfully).
>
> Find out why.  Then you are dealing with specifics so you can
> either fix something that is wrong or demonstrate to them that
> you did what was asked.
>
> But at all times be courteous.  You have a big advantage (I
> think) if it is the OTHER party that starts to lose it, rather than you.
>
> Not sure if you've already done all that - and wanted the address
> of your local Mongrel mob - but I can't help there.
>
> Best of luck.
>
> Mark
>
> On Tue, 06 Dec 2005 16:23:19 +1300, John <[EMAIL PROTECTED]> wrote:
>
> > Hi all
> >
> > Has anybody been in the same situation as me, dealing with a client that
> > doesn't want to pay? Can anybody give me any pointers what to do in a
> > situation like this and what not to do?
> >
> > John
> >
> > _______________________________________________
> > Offtopic mailing list
> > [email protected]
> > http://ns3.123.co.nz/mailman/listinfo/offtopic
> >
> >
> >
>
>
>
> --
> Forest Production Systems Ltd
> Creators of PSLog - A harvesting information system
> www.pslog.co.nz
> Skype: markhoward
>
>
> --
> No virus found in this outgoing message.
> Checked by AVG Free Edition.
> Version: 7.1.362 / Virus Database: 267.13.12/192 - Release Date: 5/12/2005
>
> _______________________________________________
> Offtopic mailing list
> [email protected]
> http://ns3.123.co.nz/mailman/listinfo/offtopic
>

_______________________________________________
Offtopic mailing list
[email protected]
http://ns3.123.co.nz/mailman/listinfo/offtopic

Reply via email to