Margaret C Vining wrote:

> BINGO.  Why do you think one of the most successful corporate entities is
> so adamant about attitude and IMAGE?  Because if you want to keep your
> customers you have to put them first and exceed your competition in each
> and every way you can.  

Or, you can make it clear to your customers that you are *better* than 
your competition... that you care more about your employees, your 
product, and your regular, loyal customers than "fluff" like advertising 
or "image."

Every gamer I know is repulsed by salesmen and "image."  Most of the 
gamers I know show online.  The rest go to the mall to heckle the "image."


DM

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