From: "Doug Meerschaert" <[EMAIL PROTECTED]>

> > BINGO.  Why do you think one of the most successful corporate entities
is
> > so adamant about attitude and IMAGE?  Because if you want to keep your
> > customers you have to put them first and exceed your competition in each
> > and every way you can.
>
> Or, you can make it clear to your customers that you are *better* than
> your competition... that you care more about your employees, your
> product, and your regular, loyal customers than "fluff" like advertising
> or "image."
>
> Every gamer I know is repulsed by salesmen and "image."  Most of the
> gamers I know show online.  The rest go to the mall to heckle the "image."

    Yup, and it's that kind of thinking that will keep roleplaying games a
marginal, fringe hobby.

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