On Tue, Aug 23, 2011 at 4:04 PM, Marcus (OOo) <[email protected]> wrote: > I can understand Rob's arguement that we have to split ourself to give > support for mailing list(s) and forum in parallel. However, I believe that > it would be an advantage when the normal, average user has a choice where to > go to get an answer. >
So let's be clear on what we're proposing. In order to give the users more flexibility, so they don't need to choose between a list or a forum, so they can just continue to do exactly what they do today, with no change, we will create, moderate and maintain 10 new mailings lists, as well as the associated archives: ooo-users-en.i.a.o ooo-users-es.i.a.o ooo-users-hu.i.a.o ooo-users-it.i.a.o ooo-users-ja.i.a.o ooo-users-nl.i.a.o ooo-users-pl.i.a.o ooo-users-vi.i.a.o ooo-users-zh.i.a.o Is that that idea? If so could we get names for 30 moderators, please, 3 per forum? . -Rob > Marcus > > > > Am 08/23/2011 09:50 PM, schrieb Dennis E. Hamilton: >> >> +1 >> >> There is no one-size fits all here. We should have the list and the >> forum. They are not redundant. Some people will use both. >> >> - Dennis >> >> -----Original Message----- >> From: Marcus (OOo) [mailto:[email protected]] >> Sent: Tuesday, August 23, 2011 07:05 >> To: [email protected] >> Subject: Re: [email protected] [Was: Re: [Discussion] >> [email protected]] >> >> Am 08/23/2011 03:29 PM, schrieb Eike Rathke: >>> >>> Hi Marcus, >>> >>> On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote: >>> >>>> And very often they write to the list but aren't subscribed. So they >>>> don't get the answer unless someone is CC'ing them. >>> >>> That actually is a failure of how the list is setup when it has Reply-To >>> pointing to the mailing list address (AKA Reply-To mangling). Without >>> Reply-To a Reply-All goes to the sender and the mailing list. >> >> Maybe, but they are still not subscribed. So the moderator has to let >> the posts through; again and again until the user is subscribed. >> >>>> In a forum all in one place. You can search, write and can get >>>> answers. It's up to us if a subscription is needed. It would work >>>> without. >>>> >>>> Furthermore, I don't think that mailing lists are common for the >>>> average user. But forums are. >>> >>> Mailing lists are much more accepted by those who actually help because >>> handling is much easier than any web forum. You can setup your own >>> scoring, flags, delete unimportant stuff in your personal archive and so >>> on. To get the best of both worlds best would be a forum gated to >>> a mailing list and vice versa. Searching the mailing list would also be >>> possible at mail-archive.com, or gmane.. >> >> Not before they got to know how this is working. In a forum it is >> obvious. All is in one place. >> >>>>> What if we just had support forums, but no users list? Would we miss >>>>> anything? Would users? Note that phpBB forums allow a person to >>>>> subscribe to a forum or a topic, so those who want to receive emails >>>>> can. But they would need to go back to the forum website to respond. >>> >>> And that just sucks. >>> >>>> I don't think that we or the users would miss anything because there >>>> is no chance to miss something as the communitation method is not >>>> existing. >>> >>> Well, I try to avoid forums whenever possible. >> >> And there are users that try to avoid mailing lists. ;-) >> >> At the end it seems the best solution is still to go 2 ways: ML and forum. >> >> Marcus >
