On Tue, Aug 23, 2011 at 10:05 AM, Marcus (OOo) <[email protected]> wrote:
<snip> > At the end it seems the best solution is still to go 2 ways: ML and forum. > Best in what way? If half of us want pizza for dinner, and the other half want sushi, is the best solution to have sushi pizza? I think doing support via two venues is suboptimal, both for the user seeking support and for the person providing support. Would we consider splitting ooo-dev into a list and a forum? I don't think so. phpBB is open source, right? I wonder if there is any way would could make it more mail-enabled? Right now it allows users to subscribe to a forum or a thread and have new messages go to their email. But it doesn't allow responding via email. But I see things like M2F that claim to enable phpBB for mail in databases: http://mail2forum.com/ In other words, we should be really clear whether we merely want *multiple interfaces* to support (ML, forum, nntp, etc) or whether we really want *multiple repositories* of support discussions. The former is good to have. The latter, however, if bad, IMHO. > Marcus >
