On Wed, Aug 24, 2011 at 4:24 PM, Dennis E. Hamilton
<[email protected]> wrote:
> Simon,
>
> There is no doubt violent agreement about forums.
>
> I still would prefer to have some list *also* (after all, [email protected] is 
> apparently there already) but I can always satisfy my personal workflow 
> preferences and find lists to support users on.  Maybe I can scratch my 
> support and QA itch on StackOverflow.  I would especially want a list for 
> [email protected] once we recognize how that matters.
>

Maybe the solution is to have a user list, but not a user support
list?  So a place for users to discuss things, in list-style threads,
but if someone is clearly looking for support, we direct them to the
support forums?

>  - Dennis
>
> -----Original Message-----
> From: Simon Phipps [mailto:[email protected]]
> Sent: Wednesday, August 24, 2011 12:27
> To: [email protected]
> Subject: Re: User support - what do others do
>
> On Wed, Aug 24, 2011 at 8:24 PM, drew <[email protected]> wrote:
>
>> On Wed, 2011-08-24 at 20:16 +0100, Simon Phipps wrote:
>>
>> > If only that was an option. It's just not on Apache infrastructure,
>>
>> Ah nope, sorry. the forums are already on a staging server under the
>> Apache infra. In fact it should be ready for some of us to start
>> changing the theme pretty now.
>>
>
> Awesome, hadn't spotted that, thanks. So no problems and no need for a
> discussion?
>
> S.
>
>

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