Additional comments inline. See KG02. On Tue, Jun 5, 2012 at 10:49 AM, Kevin Grignon <[email protected]>wrote:
> KG01 - see comments inline. > > On Tue, Jun 5, 2012 at 8:26 AM, Graham Lauder <[email protected]> wrote: > >> > > Hi. >> > > >> > > Questions relating to research! >> > > >> [....] >> > >> > Perhaps the first survey we should conduct is a survey about what sort >> of >> > surveys our users would respond to. >> > > KG01 - Thanks for your feedback and interest in the user research effort. > While I agree we could deploy different types of surveys to gather > different types of data, I feel that a survey of surveys might induce > premature survey fatigue. User research, especially surveys, consumes > people's time and energy. Rather, I propose we work from the other > direction. If the goal of the research activity is to gather data that will > help us build insight and drive informed design and development decisions, > then we should focus the surveys on the information we need to do that. I > have captured some comments in the wiki discussion page. > > http://wiki.services.openoffice.org/wiki/Talk:AOO_UX_Research_Surveys > > > > >> > >> > Cheers >> > GL >> > >> > PS I have made a few comments on the wiki page with regard to the >> questions >> > there. >> > >> >> Discussion on Delivery Methodologies >> >> Unfortunately probably our best way of reaching OOo users, the OOo mail >> redirect, has been taken away (Although the value of that list could be >> debatable) so we have to come up with different methods. We have >> basically two >> demographics that we have simple access to: New Users and Experienced >> Users. >> >> New User contact: >> At Download, from a redirect from the download site >> At install: a link to a survey to do while AOO is installing >> Immediately Post install >> >> Experienced user contact: >> As for the New User >> Via the announce list >> from the Home Page (Add in another link "I am willing to help with AOO >> User >> Research") >> At upgrade as part of the process >> >> This in addition to posting on all lists obviously >> >> It should go without saying that the user should be able to opt-out at any >> point >> >> >> Discuss either here or on the wiki >> >> http://wiki.services.openoffice.org/wiki/Talk:AOO_UX_Research_Surveys >> > KG02 - Graham, I can log into and edit the page, but cannot login to or edit the comments. Thoughts? > >> Cheers >> GL >> > >
