Hi Scott,
The titles on the holds shelf will remain there until staff explicitly
removes it from the hold shelf. There are two ways staff can do so:
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable Holds -> Click the Clear these Holds button. You then need to
scan each item in at checkin to send it along to its next destination.
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable holds. Then, after staff pull the titles from the holds shelf,
they can scan them in at checkin using the Clear Holds Shelf checkin
modifier.
Kathy
On 09/01/2015 02:15 PM, Scott Thomas wrote:
In our old ILS you could set an expiration period for holds on the
Holds Shelf, but it was just a flag on which to hang a report. The
holds themselves remained intact. In Evergreen holds still on the
Holds Shelf at the time of expiration are obliterated. This would not
be bad except, if a staff member fails to take action, the item
automatically reverts to a status of Available and begin appearing on
the Pull List of the Owning Library even though it may be still
sitting on the Holds Shelf of the expired Pickup Library. We were told
that this behavior cannot be changed and that the only work around is
to change the behavior of the staff and / or to set “Default holds
shelf expire interval” to something higher. Is all of this accurate?
Thank you,
Scott
Scott Thomas, MLS
Head of Information Technologies and Technical Services
Scranton Public Library
Lackawanna County Library System
2006 N. Main Ave.
Scranton, PA 18508
Ph: 570-207-2379
Fx: 570-348-3020
Email: sc...@albright.org <mailto:sc...@albright.org>
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier
