Thanks Ben! I had forgotten that method.
My preference is to use the Clear Holds Shelf checkin modifier because
staff can be sure that the title really has been removed from the holds
shelf before the system clears it.
Kathy
On 09/01/2015 02:31 PM, Ben Shum wrote:
And a third way, from menu Circulation -> Clear Hold Shelf (which does
the clear shelf action directly).
In our consortium, we disable that menu option via customization to
prevent staff from inadvertently using it when they don't intend to
(since the menu option is close by the other ones you may want).
-- Ben
On Tue, Sep 1, 2015 at 2:25 PM, Kathy Lussier <[email protected]> wrote:
Hi Scott,
The titles on the holds shelf will remain there until staff explicitly
removes it from the hold shelf. There are two ways staff can do so:
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable Holds -> Click the Clear these Holds button. You then need to scan
each item in at checkin to send it along to its next destination.
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable holds. Then, after staff pull the titles from the holds shelf,
they can scan them in at checkin using the Clear Holds Shelf checkin
modifier.
Kathy
On 09/01/2015 02:15 PM, Scott Thomas wrote:
In our old ILS you could set an expiration period for holds on the Holds
Shelf, but it was just a flag on which to hang a report. The holds
themselves remained intact. In Evergreen holds still on the Holds Shelf at
the time of expiration are obliterated. This would not be bad except, if a
staff member fails to take action, the item automatically reverts to a
status of Available and begin appearing on the Pull List of the Owning
Library even though it may be still sitting on the Holds Shelf of the
expired Pickup Library. We were told that this behavior cannot be changed
and that the only work around is to change the behavior of the staff and /
or to set “Default holds shelf expire interval” to something higher. Is all
of this accurate?
Thank you,
Scott
Scott Thomas, MLS
Head of Information Technologies and Technical Services
Scranton Public Library
Lackawanna County Library System
2006 N. Main Ave.
Scranton, PA 18508
Ph: 570-207-2379
Fx: 570-348-3020
Email: [email protected]
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
