Hi Terran,
Quick question: where under Admin can we disable or enable drop-down menu
items?
Thank you,
Scott
-----Original Message-----
From: Open-ils-general
[mailto:[email protected]] On Behalf Of
McCanna, Terran
Sent: Tuesday, September 01, 2015 2:36 PM
To: Evergreen Discussion Group <[email protected]>
Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds
Some of our libraries had issues with people accidentally clicking the "Clear
Holds Shelf" option on the Circulation drop-down menu, so we disabled that
option.
Now, when they want to clear the holds shelf, they take one of the two
approaches that Kathy mentioned.
Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
[email protected]
----- Original Message -----
From: "Kathy Lussier" <[email protected]>
To: [email protected]
Sent: Tuesday, September 1, 2015 2:25:18 PM
Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds
Hi Scott,
The titles on the holds shelf will remain there until staff explicitly removes
it from the hold shelf. There are two ways staff can do so:
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable Holds -> Click the Clear these Holds button. You then need to scan
each item in at checkin to send it along to its next destination.
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable holds. Then, after staff pull the titles from the holds shelf, they
can scan them in at checkin using the Clear Holds Shelf checkin modifier.
Kathy
On 09/01/2015 02:15 PM, Scott Thomas wrote:
>
> In our old ILS you could set an expiration period for holds on the
> Holds Shelf, but it was just a flag on which to hang a report. The
> holds themselves remained intact. In Evergreen holds still on the
> Holds Shelf at the time of expiration are obliterated. This would not
> be bad except, if a staff member fails to take action, the item
> automatically reverts to a status of Available and begin appearing on
> the Pull List of the Owning Library even though it may be still
> sitting on the Holds Shelf of the expired Pickup Library. We were told
> that this behavior cannot be changed and that the only work around is
> to change the behavior of the staff and / or to set “Default holds
> shelf expire interval” to something higher. Is all of this accurate?
>
> Thank you,
> Scott
>
> Scott Thomas, MLS
>
> Head of Information Technologies and Technical Services
>
> Scranton Public Library
>
> Lackawanna County Library System
>
> 2006 N. Main Ave.
>
> Scranton, PA 18508
>
> Ph: 570-207-2379
>
> Fx: 570-348-3020
>
> Email: [email protected] <mailto:[email protected]>
>
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
