Hi Josh,

There are a few true/false library settings related to voiding processing
fees:

Void processing fee on lost item return
Void lost item processing fee when claims returned
Void processing fee on long-overdue item return
Void longoverdue item processing fee when claims returned

Would setting that first one to FALSE get you what you're looking for?

Andrea

On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro <stomp...@exchange.larl.org>
wrote:

> Hello, I’m just curious if any other locations have this policy and how
> they have handled it.  We currently have the policy of not refunding the
> Lost Materials processing fee when a lost and paid item is returned.  Our
> thinking is that the lost processing fee covers some of the costs of
> re-ordering and processing a replacement item.  So we don’t want to refund
> it since we could have already ordered a replacement copy.
>
>
>
> We are on 2.8 and I cannot currently see that there are any preferences
> related to not refunding the processing fee.  So we have been handling it
> manually.  I don’t see any future options that would allow this either.
>
>
>
> I’m curious if this policy is unique to us?  If it isn’t, is anyone else
> interested in having an option to not refund processing fees?
>
>
>
> Thanks
>
> Josh
>
>
>
> Lake Agassiz Regional Library - Moorhead MN larl.org
>
> Josh Stompro     | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>
> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>
>
>



-- 
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative
abnei...@equinoxinitiative.org
1-877-OPEN-ILS (673-6457)
*www.equinoxinitiative.org <http://www.equinoxinitiative.org>*

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