Thank you very much, sorry I missed seeing these in the first place.

Josh Stompro - LARL IT Director

From: Open-ils-general 
[] On Behalf Of Andrea 
Buntz Neiman
Sent: Tuesday, February 13, 2018 10:22 AM
To: Evergreen Discussion Group <>
Subject: Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not 
void on return

Hi Josh,

There are a few true/false library settings related to voiding processing fees:

Void processing fee on lost item return
Void lost item processing fee when claims returned
Void processing fee on long-overdue item return
Void longoverdue item processing fee when claims returned

Would setting that first one to FALSE get you what you're looking for?


On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro 
<<>> wrote:
Hello, I’m just curious if any other locations have this policy and how they 
have handled it.  We currently have the policy of not refunding the Lost 
Materials processing fee when a lost and paid item is returned.  Our thinking 
is that the lost processing fee covers some of the costs of re-ordering and 
processing a replacement item.  So we don’t want to refund it since we could 
have already ordered a replacement copy.

We are on 2.8 and I cannot currently see that there are any preferences related 
to not refunding the processing fee.  So we have been handling it manually.  I 
don’t see any future options that would allow this either.

I’m curious if this policy is unique to us?  If it isn’t, is anyone else 
interested in having an option to not refund processing fees?


Lake Agassiz Regional Library - Moorhead MN<>
Josh Stompro     | Office 218.233.3757 EXT-139<tel:(218)%20233-3757>
LARL IT Director | Cell 218.790.2110<tel:(218)%20790-2110>

Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative<>
1-877-OPEN-ILS (673-6457)<>

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