Ah, now I remember why I didn’t consider these. We only want to not void
processing fees for lost and paid items. We want to void the processing fee
for lost items. It is only when someone pays for something, indicating that
they think they won’t be able to find it, that we may order a new copy and
don’t want to refund the processing fee.
Josh Stompro - LARL IT Director
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Andrea
Sent: Tuesday, February 13, 2018 10:22 AM
To: Evergreen Discussion Group <email@example.com>
Subject: Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not
void on return
There are a few true/false library settings related to voiding processing fees:
Void processing fee on lost item return
Void lost item processing fee when claims returned
Void processing fee on long-overdue item return
Void longoverdue item processing fee when claims returned
Would setting that first one to FALSE get you what you're looking for?
On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro
Hello, I’m just curious if any other locations have this policy and how they
have handled it. We currently have the policy of not refunding the Lost
Materials processing fee when a lost and paid item is returned. Our thinking
is that the lost processing fee covers some of the costs of re-ordering and
processing a replacement item. So we don’t want to refund it since we could
have already ordered a replacement copy.
We are on 2.8 and I cannot currently see that there are any preferences related
to not refunding the processing fee. So we have been handling it manually. I
don’t see any future options that would allow this either.
I’m curious if this policy is unique to us? If it isn’t, is anyone else
interested in having an option to not refund processing fees?
Lake Agassiz Regional Library - Moorhead MN larl.org<http://larl.org>
Josh Stompro | Office 218.233.3757 EXT-139<tel:(218)%20233-3757>
LARL IT Director | Cell 218.790.2110<tel:(218)%20790-2110>
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative