Absolutely. If I only complained at my library and never sent a help desk
ticket to the IT department, it would be my own fault if nothing got fixed.

There are, however, two sets of people working with Evergreen. The
programmers and the end users. And we speak two different languages. I have
looked at the IRC and it is programmer-speak, not library-speak.  I would
like more communication with end users in library-speak.

Thanks for listening.

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
(636) 583-3224

On Mon, Mar 19, 2018 at 11:41 AM, Jason Stephenson <ja...@sigio.com> wrote:

> On 03/19/2018 11:55 AM, scott.tho...@sparkpa.org wrote:
> > Jason,
> >    I agree Launchpad is a great tool, but I, for one, would like to see
> more discussion about bugs and Webby issues on this list. I often have
> trouble finding bugs in Launchpad so I feel sheepish about creating new
> ones there without first discussing it with others with more expertise, and
> this seems like a good place to do that.
>
> And I am not trying to stop people from discussing bugs on this or any
> other list. I think that's fine, too.
>
> It's just that Launchpad is the official record of the known bugs and
> feature requests, so if it is not on Launchpad, it is not on the RADAR.
>
> I hear that IRC is also a good place to discuss bugs or other issues. :)
>
> >
> > Scott
>

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