We have eventually tried Evergreen 3.3.1 with Ubuntu 16.04 LTS (end of life April 2021) and the interface loads okay (as the attached screenshot confirms).

So to avoid seeing a broken interface we will probably go for Ubuntu 16.04 LTS (instead of Debian 9 or Ubuntu 18 as originally planned) on our production server - unless there is a (hopefully simple) change to configuration which would make the reports interface usable in Debian 9 or Ubuntu 18 (?).


On 6/6/19 6:41 AM, Linda Jansova wrote:

Hi Galen,

have you managed to sum up your findings to Launchpad yet?

Or could you recommend a particular Ubuntu or Debian version which works fine with the report interface and is recommended for the current Evergreen version?

Thank you!


On 5/30/19 6:51 AM, Linda Jansova wrote:

One more thing - we have also tested Evergreen 3.3.0 on Debian 9 (Stretch), getting the same results (but this testing was performed using our own database data and localized Evergreen, making it difficult to tell whether either of the two aren't to blame).


On 5/30/19 6:43 AM, Linda Jansova wrote:

Hi Galen,

Thank you very much for looking into this!


On 5/30/19 12:14 AM, Galen Charlton wrote:
Hi Linda,

On Wed, May 29, 2019 at 2:48 PM Linda Jansova <skolk...@chello.cz <mailto:skolk...@chello.cz>> wrote:

    So the question is - has anyone tried 3.3.1 and tried to create
    a report template folder? Or does anyone have any idea what
    could be wrong? (We use the concerto database without
    localization at this moment. Also, we keep reloading the
    interface and clearing the browser cache.)

    Thank you in advance for any ideas!

In my own testing I'm seeing cases where on Debian Stretch the combination of the Apache mod_include and mod_xmlent modules, which are used to render the reports interface, are no longer returning the full page. Enough of it gets returned so that you see an apparently complete interface, but not enough of it for it to be fully functional. I am working on a writeup for Launchpad and and hope it post it tomorrow.


Galen Charlton
Implementation and Services Manager
Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email: g...@equinoxinitiative.org
web: https://equinoxInitiative.org
direct: +1 770-709-5581
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