Alan, You must be thinking about times past. In the past year to 18 months, using GOLD support contract, after support could not help me with a problem (this has happened more the once - I don't remember which time I pushed) I suggested filing a bug report. I was told that neither they nor I could create bug reports. Creating bug reports required some one farther up the chain.
If there is a support contract level that includes the right to create a Solaris bug report, please tell us. have a good day, Glen > The way to report bugs in Solaris 10 has been the > same since the > day it was released, and the same as the way it has > been for all > prior releases of Solaris as long as I can remember - > via your > support contract by opening a service call either > directly or via > sunsolve.sun.com. (If you were to, by mistake, > file it on > http://bugs.opensolaris.org/ it would go to the right > place in the > end, but without a support contract customer > reporting & escalating > it, it's unlikely to be fixed in a patch for an > existing release.) > > As for the forums, like most Sun engineers I suspect, > I don't have > time to monitor many different forum sites, and never > really got > involved in those forums - and while you may be > viewing these as > web forums, they're gatewayed to mailing lists, so > show up in my > inbox and are thus much easier to participate in. > > -- > -Alan Coopersmith- > - [EMAIL PROTECTED] > Sun Microsystems, Inc. - X Window System > em Engineering > > _______________________________________________ > opensolaris-discuss mailing list > [email protected] This message posted from opensolaris.org _______________________________________________ opensolaris-discuss mailing list [email protected]
