Giovanni,
I'm not trying to shoot the messenger, and not you in person.
Charles wrote:
Any of you who are Oracle employees: your employer needs to get their
communications strategy together.
>From which it seems obvious (at least to me), together with the former
statement:
Our local HP people checked back and still agree with the statement
that wrigtim got about Oracle cancelling the HP contract.
that he wants us (Sun/Oracle people, who specifically?) to agree to the fact,
that that OEM deal is canceled.
I totally agree, that all this is a communictaion problem. sadly, I can't help
with that, I can only state and provide, what is made available to me, and
that does currently NOT include any info about the OEM deal, it's initial
time-frame, nor any cancelations of it. So, as we have NOT been informed about
a termination, and due to the fact, that we also do not KNOW about the
duration of the initial OEM agreement, and due to the fact, that our internal
FAQ still states availability I assume, that that OEM deal is still valid.
That's, why I simply did ask to help also from HP side, by providing any
public info from HP on the termination of the OEM deal. As such a thing would
calrify things here for all of us...
And, yes, the SUPPORT option now seems to be a direct Oracle support sales
thing. It's called: Oracle Premium Support for Operating Systems. It's a
direct offer from Oracle! And it's applicable to all those, that have an
ENTITLEMENT for running Solaris.
http://www.oracle.com/us/support/systems/operating-systems/index.html
Yes, I also think, that patience might be good, but I also understand, that
there are people who really need to update their contracts, as they are
currently expiring. Therefore I try to provide what I can from inside the
"walled garden". And, no, I'm not a hero, nor do I try to become one. I'm also
only trying to be a messenger here...
Matthias
You (Giovanni Tirloni) wrote:
> People have been reporting their experiences both talking to Oracle, HP,
> Dell, etc regarding Solaris support and how there are conflicting views out
> there. You seem to be shooting the messengers.
>
> I'll report my experience here (please don't shoot me): our Dell sales rep
> has stated that they will offer support for Solaris on Dell servers. When
> asked who'd be providing that support (Oracle or Dell), they said their own
> engineers would for as long as the warranty period lasted.
>
> I've placed the same question to our HP sales rep and I'm waiting for their
> answer just to see if it matches other peoples' experience.
>
> Personally, I find the conflicting views just a result of slow channel
> negotiations and slow moving corporations. Those of us requiring consistent
> facts should probably wait a few months until agreements get reviewed and
> word goes all the way down to the sales rep in each organization. If they
> are selling support right now when they shouldn't, it's not our problem:
> they will have to honour their contracts.
>
> I wonder if you're regarded as a hero against the masses of ignorant zombies
> outside your walled garden.
>
> 2010/4/27 Matthias Pfützner <[email protected]>
>
> > Again, as stated,
> >
> > can you please provide a PUBLIC REFERENCABLE site, that explicitly states
> > that? Preferable (no: Exclusively!) with an URL, that starts wirh hp.com?
> >
> > Thanks!
> >
> > Sadly, as I'm a Sun/Oracle Employee, I have NO INSIGHT into HP's actions,
> > NOR
> > into Oracle Management decisions. Those, that need to know inside
> > Sun/Oracle
> > have NOT updated or changed the Solaris FAQ, it still states, that HP OEM
> > deals are available. And it's last been updated on April 23rd!
> >
> > And it still refers to the following HP web-site:
> >
> >
> > http://h20219.www2.hp.com/services/us/en/consolidated/os-sun-solaris.html?jumpid=reg_R1002_USEN
> >
> > That website STILL exists!
> >
> > Matthias
> >
> > You (Charles Hedrick) wrote:
> > > This is getting absurd. Our local HP people checked back and still agree
> > with the statement that
> > > wrigtim got about Oracle cancelling the HP contract. It's pretty clear
> > that there are two different stories out there, both among people who should
> > know. Any of you who are Oracle employees: your employer needs to get their
> > communications strategy together.
> > --
> > Matthias Pfützner | Tel.: +49 700 PFUETZNER | Wenn wirklich mal ein
> > Lichtenbergstr.73 | mailto:[email protected] | Gefühl aufkommen
> > sollte,
> > D-64289 Darmstadt | AIM: pfuetz, ICQ: 300967487 | dann weinen die
> > Eiswürfel.
> > Germany | http://www.pfuetzner.de/matthias/ | Dieter Hildebrandt
> > _______________________________________________
> > opensolaris-discuss mailing list
> > [email protected]
> >
>
>
>
> --
> Giovanni
--
Matthias Pfützner | Tel.: +49 700 PFUETZNER | Wenn wirklich mal ein
Lichtenbergstr.73 | mailto:[email protected] | Gefühl aufkommen sollte,
D-64289 Darmstadt | AIM: pfuetz, ICQ: 300967487 | dann weinen die Eiswürfel.
Germany | http://www.pfuetzner.de/matthias/ | Dieter Hildebrandt
_______________________________________________
opensolaris-discuss mailing list
[email protected]
