> Marion Hakanson wrote:
>> Unfortunately, the software-only Premium Support for OS's is of course
>> no longer free like we were used to.
>
[email protected] said:
> I don't think Sun ever offered support for free, though a limited set of
> patches were made freely available for Solaris, most required a paid support
> contract.
Correct, I was referring to the formerly free security and recommended
patch clusters, SunSolve-only access, no phone support, etc. More than
adequate for our research and education customers, and also for the
occasional enthusiast home user like myself.
Don't get me wrong: I'm happy to pay for updates, but because there is
no basic software support offerings, Oracle's very reasonable premium
support pricing is still not even close to what we're paying for Windows
and RHEL basic support.
Choosing Solaris used to be a no-brainer in our little corner of the
computing world; Now we have to rethink what we are running on about 50%
of our infrastructure servers. Unless we need zones or ZFS, I doubt they'll
let me run Solaris when there are cheaper alternatives available.
I'm beginning to get the clue that this kind of basic support would probably
be cheaper for Oracle to provide for free, rather than have to handle the
billing and record-keeping of a basic subscription like Redhat offers.
Maybe someday they'll add it to the Oracle online store like they have for
Oracle Enterprise Linux:
https://shop.oracle.com/pls/ostore/product?p1=enterpriselinux
And, for comparison:
https://www.redhat.com/apps/store/server/
https://www.redhat.com/apps/store/desktop/
http://www.redhat.com/solutions/education/academic/individual/
Regards,
Marion
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