On Tue, Dec 21, 2010 at 10:57:48PM -0500, Edward Ned Harvey wrote:
> > From: opensolaris-discuss-boun...@opensolaris.org [mailto:opensolaris-
> > discuss-boun...@opensolaris.org] On Behalf Of Mike DeMarco
> > 
> > I have been on hold for over 1 hour, I created a ticket through the web
> > interface "which also sucks" Seems the web interface did not register the
> > support request.
> 
> Out of curiosity, what level of support do you have?  
> 
> If you buy support directly from oracle, there is only "premium" available,
> which is expensive.  Minimum $1k/yr and going *way* up from there depending
> on your system.  If you buy support, for example, included with a new Dell
> server or something, then you can get it cheaper, with a lower level of
> support...  As low as $400/yr, which is actually kind of reasonable.
> 

I don't think you're able to buy that from Dell anymore.. 
You need to get the $1000/socket/year contract for non-oracle hw.

-- Pasi

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