Thank you Hege! 
Harrison´s message reminded me loud and clear: "One less thing to do". It came 
at the same time with a reflection of my wife about design principles. Both 
help us to redesign the event in a simpler way. Sure I will share the 
experience after the event with more detail.
Agustin
      From: Hege Steinsland via OSList <[email protected]>
 To: Harrison <[email protected]>; World wide Open Space Technology email list 
<[email protected]> 
 Sent: Sunday, May 10, 2015 11:19 AM
 Subject: Re: [OSList] I appreciate your feedback
   
Augustin, it would have been great if you share your experience with us. You 
recived some feedback here, and what did you choose to do, and what happen?Wish 
you luck!Hege

Sendt fra min iPhone
Den 5. mai 2015 kl. 20.33 skrev Harrison via OSList 
<[email protected]>:



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Agustin – I am very late to this party, but as I read what you are proposing to 
do, I am just exhausted! Really. I do think you are working much too hard! I 
joke a little I guess, but truthfully if you are trying to create the space in 
which good people can accomplish a complex task, I think you may just have made 
their task doubly difficult. Every time you introduce some new process, the 
people have to adjust and learn the new game plan. That takes effort and time – 
which might better be spent on the prime task of designing the Credit Process. 
Then of course if all these new processes (World Café, etc) add value I guess 
that makes sense, but 30 years of fussing on Open Space has convinced me that 2 
½ (real days) in Open Space will be just perfect. The first two days get all 
the issues out, discussed, along with lots of effective design. The last ½ day 
brings it all together into actionable packages – or (more usually) summarizes 
the actions that have already been taken. Or in your case, credit process 
design already done. The details for all of this are spelled out in “Open Space 
Technology: A User’s Guide” if you need some help.   My own experience includes 
doing pretty much the same thing you are working on with a division of The 
World Bank. 200 economists and friends redoing their loan (credit) procedure 
for a large area of the world. Slightly different arena was 250 Senior 
Engineers from all over Microsoft redesigning how their data centers work. And 
there are many, many more. But in each case it was straight, standard Open 
Space – 2 ½ days as described above. Worked like a charm – as always. And I had 
plenty of time for my nap.J  Harrison   Winter Address7808 River Falls 
DrivePotomac, MD 20854301-365-2093  Summer Address189 Beaucaire Ave.Camden, ME 
04843207-763-3261  Websites www.openspaceworld.comwww.ho-image.comOSLIST To 
subscribe, unsubscribe, change your options, view the archives of OSLIST Go 
to:http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org  From: 
OSList [mailto:[email protected]] On Behalf Of agusj via 
OSList
Sent: Tuesday, May 05, 2015 1:27 PM
To: gerardo de luzenberger; World wide Open Space Technology email list
Subject: Re: [OSList] I appreciate your feedback  Hello Gerardo, Hege and Mark, 
 Thanks a lot for your interest. I did not send the complete schedule, because 
in the last 12 hours the group will design the process and will define the 
action plan, and we are proposing other methodologies to do that. To define the 
macroprocesses we are going to use World Café. Then, we will divide the group 
in 2 subgroups (A and B). The A group will be in charge of the process design 
and the group B is going to organize the info of the Book of Proceedings into 
some predefined categories, in order to identify the tasks that will be part of 
the action plan. After that, both groups choose some representatives and they 
define the action plan together.  We want to close the event with a closing 
circle and we think that it will take at least 90 minutes. I hope it is clearer 
now.   Best regards,   Agustin  From: gerardo de luzenberger <[email protected]>
To: agusj <[email protected]>; World wide Open Space Technology email list 
<[email protected]> 
Sent: Tuesday, May 5, 2015 2:52 AM
Subject: Re: [OSList] I appreciate your feedback  Hi Augustin, first of all a 
question: in your mail you talk about a 3 days event, than the programme you 
drafted here it's 1 day and a half. Is anything missing in the programme?By the 
way my first simple comment is try to reduce the time for the 1 plenary - 1 
hour can be enough (or maybe 1 hour 15) and give more time to conversations. 
Second comment is that "grief" work is very unlikely to end according to your 
schedule - it will last till it will be over by itself. If I were you I will 
probably use day 1 for conversations, and morning of day 2 for convergency - 
being aware that probably some more work will be needed in the follow up of the 
eventgreetings from italyge


Certified Professional Facilitator

Office: Via A. Volta 6 - 20121 Milano – Italy
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Fax: +39 02 87151318 
Skype: gerardodeluz
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notify it via e-mail at [email protected] promptly  2015-05-05 6:23 GMT+02:00 agusj 
via OSList <[email protected]>:

  Hello,  I would appreciate a lot your feedback about the design that I am 
working on for a 3-day OS event (115 pax) that will take place next week. The 
objective is to redesign the credit process of a Development Bank and defining 
the action plan to implement it. I have been thinking that the event should 
have two stages. The first 12 hours are for OS (1. stage), the next 10 hours 
for process redesign and action plan, and the last to hours for closing circle 
and celebration (2. stage). What I have observed and as far as I understand, 
the divergent process and the grief work happen during the first half of an 
Open Space, and over the next half of the event happen the convergent process 
and the creative work. Due to the time restriction I designed this schedule:  
| Day 1 | Time |
|  |  |  |
| Opening circle | 8:00 a.m. | 8:30 a.m. |
| Agenda | 8:30 a.m. | 9:15 a.m. |
| Markeplace | 9:15 a.m. | 9:45 a.m. |
| Conversation 1 | 9:45 a.m. | 10:30 a.m. |
| Conversation 2 | 10:35 a.m. | 11:20 a.m. |
| Conversation 3 | 11:25 a.m. | 12:05 p.m. |
| Conversation 4 | 12:10 p.m. | 12:55 p.m. |
| Closing circle | 1:00 p.m. | 2:00 p.m. |
| Lunch | 2:00 p.m. | 3:00 p.m. |
| Opening circle | 3:00 p.m. | 3:15 p.m. |
| Agenda | 3:15 p.m. | 3:45 p.m. |
| Marketplace | 3:45 p.m. | 4:15 p.m. |
| Conversation 5 | 4:15 p.m. | 5:00 p.m. |
| Day 2 | Time |
|  |  |  |
| Opening Circle | 8:15 a.m. | 8:25 a.m. |
| Conversation 6 | 8:30 a.m. | 9:20 a.m. |
| Conversation 7 | 9:25 a.m. | 10:15 a.m. |
| Conversation 8 | 10:20 a.m. | 11:10 a.m. |
| Closing circle | 11:15 a.m. | 12:30 p.m. |

Lunch  Because I see the first 12 hours as only one process, the idea is to 
balance the time for divergence and convergence. The reason why I include a 
closing circle before the lunch of the first day is because my bet is to close 
the grief work at that time, in order to develop the creative work during the 
afternoon and the next morning. That's why I open the afternoon with an opening 
circle followed by agenda and marketplace, and I do not close the day with a 
closing circle in order to have time for one conversation before the end of the 
day. The reason why the opening circle of the second day is very short is 
because it is only for the news and the welcome.   Best Regards,  Agustin  
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