Thanks Birgitt, Harrison, Eva for this question!
Engagement is considered very valuable. There's been an annual gallup
poll around U.S. employee engagement levels, and the latest one shows
it's only 32%. They're participating as employees, but they're not
really showing up.
http://www.gallup.com/poll/188144/employee-engagement-stagnant-2015.aspx
Gallup has estimated the cost of this lack of engagement is "$450
billion to $550 billion in lost productivity per year".
http://www.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx
I'm not the origin of this story, and I doubt it really started with the
formal use of Open Space in bringing Agile practices into software
organizations (thank you Daniel Mezick!), but engagement is really
considered critical in getting a successful and lasting shift towards
agile processes and an agile mindset.
Although Open Space doesn't guarantee engagement, it does prevent a
critical factor in this lack of engagement. Which is enforced
participation. Open Space helps show how space actually is open for
people to step forward for what they love as an act of service (thank
you Peggy Holman for showing me this way of thinking about Open Space).
Unless we offer an authentic invitation to engage, one that is welcoming
as well as being an invitation we can safely decline, the most we can
get is their butts into the room. We won't get their hearts.
Can we coerce engagement? Full engagement? My sense is no. Maybe we can
trick people, but engagement by fraud isn't real engagement.
Harold
On 8/10/16 10:05 AM, Eva P Svensson via OSList wrote:
Hi Birgitt and al,
great distinction, I so often experience that there are great
engagement in an Open Space Technology meeting and also in the follow
up meeting afterwards but when it comes to action planning people
suddenly start to look down, the voices becomes more silent etc and
it’s difficult to get the energy for actions.
I will here after talk about both participation and engagement and
what that means for the participants and the sponsors.
:o)
Eva
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10 aug. 2016 kl. 16:38 skrev Birgitt Williams via OSList
<[email protected] <mailto:[email protected]>>:
Harrison...one of the aspects of you that I love is that when you
participate, you engage.
I witness many people participating and appearing engaged. And yet
upon probing after a participatory meeting, engagement was not
sufficient to create follow on action. I feel that this distinction
between having a participatory meeting and having the conditions for
engagement is important somehow.
Blessings,
Birgitt
On Tue, Aug 9, 2016 at 5:52 PM Harrison Owen <[email protected]
<mailto:[email protected]>> wrote:
Love to participate… and engage. So what so I do?
ho
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*From:*OSList [mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of
*Birgitt Williams via OSList
*Sent:* Tuesday, August 9, 2016 8:49 AM
*To:* OS list
*Subject:* [OSList] a substantial difference
Dear friends and colleagues,
One important question is "do you want to participate?". Hence
participatory methods.
Another important question is "do you want to engage?". A
totally different question with a different energy, both in its
inquiry and its answer.
The question that we align ourselves with as facilitators makes a
substantial difference in our approach. I am wondering about the
impact on our outcomes.
Make a great day!
Birgitt
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