As  a  rule,  people  are  resistant  to change. And even worse than people,
institutions are VERY resistant to change.

Shirley,  the mother of a home health patient, wrote an e-mail to the CEO of
my  home  health  company explaining how difficult it was for the patient to
get  OT started. Personally, I have heard nothing from my company about this
situation. I wonder why?

----- Original Message -----
From: [email protected] <[email protected]>
Sent: Sunday, August 30, 2009
To:   [email protected] <[email protected]>
Subj: [OTlist] Standing

cac> Because some people do not understand what we truly do.  The only way 
cac> they will see the contribution is through the voice of the patient.




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