Anyone? PLease ! I need to get this working, can't anyone help? ----------------------> Nelson Pereira www.Ott-Motorcycles.ca
----- Original Message ----- From: "nelson pereira" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Wednesday, October 15, 2003 9:51 AM Subject: [otrs] Permission problems > Installed OTRS as per docs as root. > Needed modules are installed. > Created the user otrs with Primary group otrs and secondary nobody > (webserver user and group is nobody) > Executed the line as root: > /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs nobody otrs nobody > output was : > SetPermissions.sh <$Revision: 1.18.2.1 $> - set OTRS file permissions > Copyright (c) 2002 Martin Edenhofer <[EMAIL PROTECTED]> > Setting file permissions... > chown -R 0:0 /opt/otrs > chown otrs:otrs /opt/otrs > chown otrs:otrs /opt/otrs/.fetchmailrc > chmod 0710 /opt/otrs/.fetchmailrc > chown otrs:otrs /opt/otrs/.procmailrc > chmod 0644 /opt/otrs/.procmailrc > chown otrs:otrs /opt/otrs/.mailfilter > chmod 0600 /opt/otrs/.mailfilter > chown -R otrs:nobody /opt/otrs/var/ > chown -R nobody:nobody /opt/otrs/var/sessions/ > touch && chown otrs:nobody /opt/otrs/var/log/TicketCounter.log > chmod -R 755 /opt/otrs/bin/ > (chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl > (chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl > (chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig > > When trying to login to http://www.myhost.com/otrs/installer.pl > > keep getting this error: > > Forbidden > You don't have permission to access /otrs/installer.pl on this server. > > What am I missing? I did exactly as per documentation and this will not > work! > What are the permissions suppose to be on this file and directory? Is'nt the > SetPermissions.pl > file suppose to set the permissions? > > PLEASE HELP ! > > ----------------------> > Nelson Pereira > www.Ott-Motorcycles.ca > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
