set to otrs:otrs and 755 ----------------------> Nelson Pereira www.Ott-Motorcycles.ca
----- Original Message ----- From: "Covert, Jake" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]> Sent: Wednesday, October 15, 2003 1:42 PM Subject: RE: [otrs] Permission problems > What are the permissions on this file? > > -----Original Message----- > From: nelson pereira [mailto:[EMAIL PROTECTED] > Sent: Wednesday, October 15, 2003 1:38 PM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Permission problems > > > Anyone? PLease ! > > I need to get this working, can't anyone help? > ----------------------> > Nelson Pereira > www.Ott-Motorcycles.ca > > > ----- Original Message ----- > From: "nelson pereira" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Cc: <[EMAIL PROTECTED]> > Sent: Wednesday, October 15, 2003 9:51 AM > Subject: [otrs] Permission problems > > > > Installed OTRS as per docs as root. > > Needed modules are installed. > > Created the user otrs with Primary group otrs and secondary nobody > > (webserver user and group is nobody) Executed the line as root: > > /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs nobody otrs nobody > > output was : > > SetPermissions.sh <$Revision: 1.18.2.1 $> - set OTRS file permissions > > Copyright (c) 2002 Martin Edenhofer <[EMAIL PROTECTED]> > > Setting file permissions... > > chown -R 0:0 /opt/otrs > > chown otrs:otrs /opt/otrs > > chown otrs:otrs /opt/otrs/.fetchmailrc > > chmod 0710 /opt/otrs/.fetchmailrc > > chown otrs:otrs /opt/otrs/.procmailrc > > chmod 0644 /opt/otrs/.procmailrc > > chown otrs:otrs /opt/otrs/.mailfilter > > chmod 0600 /opt/otrs/.mailfilter > > chown -R otrs:nobody /opt/otrs/var/ > > chown -R nobody:nobody /opt/otrs/var/sessions/ > > touch && chown otrs:nobody /opt/otrs/var/log/TicketCounter.log > > chmod -R 755 /opt/otrs/bin/ > > (chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl > > (chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl > > (chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig > > > > When trying to login to http://www.myhost.com/otrs/installer.pl > > > > keep getting this error: > > > > Forbidden > > You don't have permission to access /otrs/installer.pl on this server. > > > > What am I missing? I did exactly as per documentation and this will > > not work! What are the permissions suppose to be on this file and > > directory? Is'nt > the > > SetPermissions.pl > > file suppose to set the permissions? > > > > PLEASE HELP ! > > > > ----------------------> > > Nelson Pereira > > www.Ott-Motorcycles.ca > > > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting f�r Ihr OTRS System? > > => http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > > http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
